How often should I schedule cleaning?
We recommend weekly or bi-weekly cleaning for most homes. However, we can customize a schedule that works best for your needs.
What’s the difference between a standard, deep, and move-in/move-out cleaning?
Standard is upkeep cleaning. Deep goes into detailed scrubbing and hard-to-reach areas. Move-in/move-out includes a full reset of the vacant home for new tenants or buyers.
Are your cleaning products eco-friendly?
Yes! We use environmentally friendly, non-toxic cleaning products that are safe for your family and pets.
Do I need to be home during cleaning?
No, you don't need to be home. Many clients provide us with a key or access code for convenience.
Do you provide your own cleaning supplies and equipment?
Yes, we bring everything needed to perform the cleaning. If there are specific cleaners that the client utilizes in their home, please let us know, and we will try our best to accommodate.
What areas do you service?
We service the greater metropolitan area and surrounding suburbs. Contact us to confirm service in your area.
How do I pay for services?
We accept cash, check, and all major credit cards. Payment is due upon completion of service.
How do I book a cleaning?
You can call, text, or email us directly. We’ll confirm your details and provide a scheduled date and arrival time.
Do you offer same-day or emergency cleanings?
Depending on our schedule, yes. Emergency bookings may come with a rush fee.
Do I need to prepare anything before you arrive?
Please pick up personal items, toys, or clutter. This allows us to focus on cleaning, not organizing.
Is Zipline Cleaning insured and bonded?
Yes, Zipline Cleaning is fully insured and bonded.
What makes Zipline Cleaning different from other companies?
We’re woman-owned, Hispanic-owned, and pride ourselves on honest service—no shortcuts, no overpromises. Our clients know they get quality work every time.